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Terms and Conditions | Policies and Disclaimers | Notice of Privacy Practice

 

Terms and Conditions

The following Website Use Terms and Conditions ("Terms and Conditions") apply to your use of this website (the "Site"). By accessing, viewing, or using the Site, you indicate that you understand and intend for these Terms and Conditions to be the legal equivalent of a signed, written contract between you and Specialty Pharmacy, LLC, DBA Reliance Rx, its affiliates and subsidiaries ("we," "us," "our" or "Reliance Rx"). You accept such Terms and Conditions and agree to be legally bound by them. If you do not agree with the Terms and Conditions, in whole or in part, please do not use the Site and please exit immediately.

1. General
We have made every effort to present the information contained on the Site accurately, but additions, deletions and changes may occur. We have no obligation to update this Site. Any information presented may be out of date and may contain inaccuracies or errors. The information on the Site is limited in nature and does not contain all the applicable terms, conditions, limitations or exclusions of the products and services referenced.
The information contained in this Site is general in nature and is not a substitute for professional health care. It is not meant to replace the advice of health care professionals. If you have specific health care needs, or for complete health information, please see a doctor or other health care provider. The Site highlights health-related medical and pharmaceutical information and is for educational purposes only. To check any information on this Site or discuss anything about benefits and coverage, call us at (716) 929-1000 or 1-800-809-4763.

2. Copyrights and Trademarks
All material contained in this Site is protected by law including, but not limited to, United States copyright law. Except as indicated, Reliance Rx is the owner of the copyright in the entire content of this Site, including images, text and look and feel attributes, and we reserve all rights in that regard. Removing or altering the copyright notices on any material on the Site is prohibited. We also own a copyright in this Site as a collective work and/or compilation and in the selection, coordination, arrangement, organization and enhancement of Site content. The contents of the Site are only for your personal, noncommercial use. Any commercial use of Site content is prohibited without our prior written consent. Except as indicated, we own all trademarks, service marks or other logos featured on the Site. Use or misuse of these trademarks, service marks or logos is expressly prohibited and may violate federal and state law. All service marked, trademarked and registered items are the sole and exclusive property of Reliance Rx unless otherwise noted. All rights are reserved. You may download and make one (1) copy of any material on this Site and other downloadable items displayed on this Site for your personal, noncommercial use only, provided that you maintain all copyright and other notices contained in such material. Copying or storing any material on this Site for other than personal, noncommercial use is expressly prohibited without prior written permission from us.

3. Your Communications With Our Website
We welcome your feedback and suggestions about how to improve our products and services and this Site. By transmitting any suggestions, information, material, or other content (collectively, "Content") to us, you automatically grant us a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, redistribute, transmit, perform and display such Content, in whole or part, worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed for the full term of any rights that may exist in such content. Further, we are free to use any ideas, concepts, "know-how," techniques, and suggestions contained in any communications you sent to this Site for any purpose whatsoever, including but not limited to creating and marketing products or services, or both, using such information. We are not responsible and shall not be liable for the Content you or any other visitors post on this Site. Opinions or comments contained in Content reflect the views of the author. We neither endorse nor shall be held responsible for the reliability or accuracy of such Content. You acknowledge that by submitting Content to us, no confidential, fiduciary, contractually implied or other relationship is created between you and Reliance Rx other than pursuant to this Agreement. Also, please understand that the confidentiality and security of any communication or material transmitted to us via this Site or via Internet electronic mail cannot be guaranteed. To contact us privately, you may reach us by mail or by phone: Reliance Rx, 15 Earhart Dr., Suite 101, Amherst, NY 14221  (716) 929-1000 or 1-800-809-4763.

4. Corrections and Changes
While we endeavor to keep the materials on the Site up to date, we cannot assume responsibility for any errors or omissions in these materials. We do not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within these materials. We may make changes to these materials, or to the products or services described herein, at any time without notice. We make no commitment to update the information contained herein. You may use the Contact Us feature of the Site to report errors or omissions.

5. Links to Other Websites
This Site may, from time-to-time, contain links to other Internet websites for the convenience of our users in locating information and services that may be of interest. You acknowledge and agree that these third-party sites are maintained by persons or organizations over which we do not exercise any control. We expressly disclaim any responsibility for the content, the accuracy of the information and/or quality of products or services provided by or advertised on these third-party websites. We do not control, endorse, promote, or have any affiliation with any other website unless expressly stated in the Site. You agree that any reliance upon such opinion, advice, statement, memorandum or information shall be at your sole risk. If you believe we have linked to an inappropriate website, please contact us and we will take whatever action we deem appropriate.

6. Use of the Internet
Use of the Internet is solely at your own risk and is subject to all applicable state, national and international laws and regulations. We will not be liable for any loss resulting from a cause over which we do not have direct control, including but not limited to failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, natural disasters, strikes or other labor problems, wars, or governmental restrictions.

7. Privacy Notice
We have a Privacy Notice describing what information we collect about our members, how we use such information, and the steps we take to secure and keep such information confidential. Click here to view our Privacy Notice, which is incorporated by reference as if set forth fully herein.

8. No Solicitation or Offer
This Site is designed to provide general information about Reliance Rx and our products and services. Information on the Site is not intended to constitute an offer to sell or a solicitation of any particular product or service.

9. No Advice
Nothing contained, expressed or implied in the Site is intended as nor shall be construed as medical advice because we are not engaged in the practice of medicine. No doctor-patient relationship is established between you and Reliance Rx in the course of your use of this Site or under any circumstances whatsoever. Individual inquiries about medical issues, or sensitive or confidential matters should be addressed to appropriate health care professionals. Furthermore, nothing contained, expressed, or implied in this Site is intended as, nor shall be construed or understood as, legal advice, guidance, or interpretation. No attorney-client relationship is established between you and Reliance Rx in the course of your use of this Site or under any circumstances whatsoever. The information in this Site is for general informational purposes only. If you have questions about any law, statute, regulation or requirement expressly or implicitly referenced in this Site, you should contact your own legal counsel.

10. Disclaimer of Warranty and Liability
USE OF THIS SITE IS ENTIRELY AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR THE CONSEQUENCES OF YOUR RELIANCE ON ANY INFORMATION CONTAINED IN OR SUBMITTED TO THE SITE, AND THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. THIS SITE, INCLUDING ALL CONTENT, SOFTWARE, FUCTIONS, MATERIALS AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR LOST PROFITS, WHICH MAY RESULT FROM YOUR USE OF, ACCESS TO, OR INABILITY TO USE THESE MATERIALS.

11. Indemnification
You agree to defend, indemnify and hold harmless Reliance Rx, its affiliates and subsidiaries, and all of their respective directors, officers, employees, representatives, proprietors, business partners, servants, principals, agents, predecessors, successors, assigns and attorneys from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses, including attorney's fees and litigation expenses relating to or arising from your use of the Site and any breach by you of these Terms and Conditions. You shall not settle any claim that affects us without our prior written approval.

12. Miscellaneous
We reserve the right to terminate your access to the Site in the event that you violate these Terms and Conditions, or for any reason whatsoever. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of New York, without regard to conflicts of laws provisions. By accessing, viewing, or using the Site you consent to the jurisdiction of the federal and state courts located in Erie County, New York, and agree to accept service of process by mail and hereby waive any and all jurisdictional and venue defenses otherwise available. This Site is controlled and operated by us from our offices within the United States. We make no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so of their own volition and are responsible for compliance with applicable state laws.

These Terms and Conditions constitute the entire agreement between you and Reliance Rx with respect to your use of the Site. If any part of these Terms and Conditions is held to be invalid or unenforceable for any reason, the remaining parts will remain in full force and effect. You acknowledge that, in providing you access to and use of the Site, we have relied on your agreement to be legally bound by these Terms and Conditions.

Terms and Conditions | Policies and Disclaimers | Notice of Privacy Practice

Policies and Disclaimers

Website Disclaimer

The Reliance Rx website is intended to provide medical and pharmaceutical information to Reliance Rx customers and providers. The information contained on this site comes from a variety of sources and therefore, while Reliance Rx has made every effort to ensure the contents of the site are correct and complete, Reliance Rx is not responsible for the accuracy of the information contained herein. Information contained on this site may contain inaccuracies or errors. Information may be changed or updated without notice. Reliance Rx has no obligation to update this site and therefore any information presented may be out of date.

Information contained in this site is general in nature; it is not intended or should be construed as medical advice. This website does not address all of the possible uses, actions, precautions, side effects or interactions of drugs, nor does it provide comprehensive information concerning any particular medical condition or disease. You should consult with your doctor or other health care provider if you have questions about the benefits or risks associated with taking a particular drug or about a specific medical condition or disease. Reliance Rx shall not be liable for any action or inaction taken as a result of the information provided on this website. You should not disregard, avoid or delay obtaining advice from your doctor or other health care provider due to information provided on this website.

Links to various other websites from this site are provided for your convenience only and do not constitute or imply an endorsement by Reliance Rx of these sites, any products or services described on these sites or any information contained therein. Reliance Rx is not responsible for the content and accuracy of information contained on these sites.

Reliance Rx is committed to protecting the confidentiality of its customers’ personal information.

The Reliance Rx website and any information available through it is made available to Reliance Rx’s customers for informational purposes only and may not be used in a manner that is prohibited by law or to facilitate the violation of any law including invasion of privacy of third parties or impersonation of other persons or entities. The website should not be used to violate the security of the site or in an attempt to utilize another user’s identification or password without authorization from that user. Your user identification and password must be protected from authorized use.

Unless otherwise indicated Reliance Rx is the owner of the copyright of the entire contents of this website including images, text and look and feel attributes as a collective work and/or compilation. Removing or altering the copyright notice on any material contained on this site is prohibited. Any commercial use of the contents or format of this site is prohibited without the prior written consent of Reliance Rx. Reliance Rx owns all trademark, services marks or other logos featured on this site except as indicated otherwise. Use or misuse of these trademarks, service marks or logos is expressly prohibited and may violate federal and state law.

THIS SITE INCLUDING ALL CONTENT AND INFORMATION MADE AVAILABLE ON IT AND ANY INFORMATION OR SERVICES PROVIDED BY RELIANCE RX ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. RELIANCE RX SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOST REVENUES OR LOST PROFITS WHICH MAY RESULT FROM THE USE OF, ACCESS TO, OR INABILITY TO USE THIS SITE, ITS CONTENT OR INFORMATION AVAILABLE ON IT AND UNDER NO CIRCUMSTANCES WILL RELIANCE RX’S LIABILITY TO YOU EXCEED THE PRICE PAID FOR USE OF THIS SITE.

 

Terms and Conditions | Policies and Disclaimers | Notice of Privacy Practice

Notice of Privacy Practice


Effective Date: September 19, 2013

Our Promise

At Reliance Rx, we recognize our responsibility to actively protect your personal information. We value the relationship we have with our patients and are committed to protecting your information with administrative, technical, and physical safeguards to guard against unauthorized access as well as threats and hazards to its security and integrity. We take great care to safeguard your personal information using industry best practices. We train our employees on a regular basis about the importance of protecting your personal information. We protect the privacy of your information in accordance with federal and state privacy and security laws and regulations such as the Health Insurance Portability and Accountability Act (HIPAA), as amended from time-to-time.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

What is Your Personal Information
Personal information is any information about you received or created by Reliance Rx for the purpose of dispensing your prescriptions. This includes any information that can identify you as an individual, such as your name, address and Social Security Number, as well as your financial, health, and other information.

How Reliance Rx Uses and Discloses Your Personal Information
Reliance Rx may use and disclose your personal information in the following ways:

Uses and Disclosures Required By Law
We may use or disclose your personal information without your authorization when required by law:

Other Uses and Disclosures
We may also use or disclose your personal information without your authorization in the following miscellaneous circumstances:

Special Considerations
Either State or Federal law contain important limitations on how we can disclose your personal health information pertaining to HIV/Aids, mental health, alcohol and substance abuse and sexually transmitted diseases. For those conditions, we follow rigorous standards that provide heightened privacy protections to you. These additional standards are designed to give you added security and confidence regarding our handling of such information while still allowing you to obtain needed medical treatment freely and without hesitation.

Uses and Disclosures that Require Your Authorization
If we disclose your information for a reason that does not fit in one of the general categories listed above, we must obtain your written permission. This written permission is called an "authorization." Here are examples of instances when we must ask for your permission before disclosing your personal information:


If you give us written permission and then change your mind about that permission, you may take back or revoke your written permission at any time, except if we have already acted based on your permission.

Your Rights Regarding Your Personal Information
By law, you have several important rights with respect to your personal information. You may exercise any of the rights described below.

Our Obligation
We are required by law to maintain the privacy of your personal health information, give you notice of our legal duties and privacy practices, notify you following a breach of your personal information, and to follow the terms of the notice currently in effect. We may change the terms of this notice at any time. The revised notice will apply to any personal information we maintain. Once revised, we will give you the new notice by United States mail and will post it on our website.

Your Responsibility
If you have questions about this Notice, contact HIPAA Privacy, Reliance Rx, Earhart Dr, Suite 110, Amherst NY, 14221 or call 1-800-809-4763. If you believe your privacy rights have been violated, you may file a written complaint, and there will be no retaliation, with the Compliance Officer at the above address, or with the Secretary of the Department of Health and Human Services, Office of Civil Rights.